Human Resources (HR) Solutions Whitepapers for Free | HRTech Demand

HBR White Paper Beyond CRM

hbr white paper beyond crm

Published By: Research Desk Released: Nov 14, 2018

Read the new Harvard Business Review report to learn why forward?thinking business leaders are redefining the fundamentals of customer service and support....

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eBook Busting the Top 10 Myths of Omnichannel Customer Engagement

ebook busting the top 10 myths of omnichannel customer engagement

Published By: Research Desk Released: Nov 14, 2018

Call centers of yesterday have evolved into multichannel contact centers and a few have transformed into omnichannel engagement centers. Understanding the difference between "multichannel" and "omnich...

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Define Your Services for Fast and Accurate Service Delivery

define your services for fast and accurate service delivery

Published By: Research Desk Released: Nov 14, 2018

Provide better IT service delivery, more consistently, and with less effort This eBook, "Define Your Services for Fast and Accurate Service Delivery," shows you: A simple plan for defining and manag...

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Classrom vs Online Learning

classrom vs online learning

Published By: Research Desk Released: Nov 14, 2018

In a rapidly changing technology world, training your team is a no-brainer. But the route you take to keep your staff sharp can be less obvious. While classroom training, seminars and conferences have...

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Cisco Edge White Paper

cisco edge white paper

Published By: Research Desk Released: Nov 14, 2018

In the new digital business reality, the network edge has never been more important. Often overlooked, the network edge is the cornerstone in which digital success is either realized or lost. Consider...

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Checklist for Implementing Governed Self-Service Whitepaper

checklist for implementing governed self-service whitepaper

Published By: Research Desk Released: Nov 14, 2018

Recent years have seen a surge in demand for easy-to-use, agile tools that provide more data analysis capabilities to business users for faster, more accurate decision-making. Both IT personnel and bu...

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Business Transformation Through Smarter Document Workflows

business transformation through smarter document workflows

Published By: Research Desk Released: Nov 14, 2018

Today's top companies use technology to boost business and deliver enriching customer experiences. Learn how you can digitally transform your own business in this infobrief featuring IDC, a leading re...

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Backup To The Future Spiceworks Report

backup to the future spiceworks report

Published By: Research Desk Released: Nov 14, 2018

Virtual, Physical, and Cloud. The choice brings a dilemma. Each of the three has its own strengths andweaknesses. Each also introduces its own set of issues for data backup and recovery management,bus...

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APM smart paper

apm smart paper

Published By: Research Desk Released: Nov 14, 2018

What's keeping today's application owners up at night? Plenty. Keeping applications running like clockwork is so much more than just uptime. Today's app owner has many questions, and the answers lie i...

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Advance your Career with Hyper-Converged Infrastructure

advance your career with hyper-converged infrastructure

Published By: Research Desk Released: Nov 14, 2018

The IT landscape is experiencing a major shift as many organizations are turning to hyper-converged infrastructure (HCI) as an alternative to traditional hardware silos. Not only does this ease the b...

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