ICMI Is Your Contact Center Ready for the Peak Season MarketPulse report

ICMI Is Your Contact Center Ready for the Peak Season MarketPulse report

ServiceNow
Published by: Research Desk Released: Nov 14, 2018

ICMI and BoldChat by LogMeIn joined forces to help you connect to the trends and best practices that are shaping the customer experience landscape. This MarketPulse will provide contact center leaders with insights and best practices on how to improve the effectiveness of your contact center in preparing for and engaging customers during peak, seasonal volume no matter what your peak season is.