Advertising Whitepapers

7 trainable soft skills for outstanding agents

Sponsored by: NICE Published By: Research Desk Released: Apr 25, 2022

These aren’t just skills; they’re opportunities. No two contact center agents are the same. And neither are the soft skills they might need to develop. The good news? Behaviors, business alignm...

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inspira health network scs eng ext 03 2010

Sponsored by: Alcatel Published By: Research Desk Released: Mar 28, 2022

Inspira Health Network operates over 60 clinical access points (hospitals, clinics, labs) throughout southern New Jersey. They now operate a network of over 700 beds, employing 2000 nurses and more th...

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custom healthcare software practice management rcm for providers:

Sponsored by: OSP Published By: Research Desk Released: Dec 22, 2021

A Texas-based mental health center wanted to automate the manual medical billing process. Paper-based practice management and the RCM system affected not only through the loss of revenue but also the ...

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forest research case study

Sponsored by: Unit4 Published By: Research Desk Released: Dec 21, 2021

Het gebruik van separate serviceverleners leidde tot afzonderlijke datasilo's gefragmenteerde kennis en vertraagde besluitvorming. Met inkomsten die zowel door de overheid als door externe bronnen wer...

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the state of hr analytics 2021 fr

Sponsored by: Oracle Published By: Research Desk Released: Dec 06, 2021

Copy: En tant que responsabilité des Ressources Humaines, l'analyse RH est passée d'une opportunité à une obligation pour la plupart des organisations. Cependant, l'analyse des ressources humaines...

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7 steps to connect and empower your frontline workers

Sponsored by: Workplace Published By: Research Desk Released: Nov 16, 2021

For these managers, texting and calling on personal devices, along with WhatsApp, were the most reliable methods of communicating internally during the crisis. Only 27% relied on email, compared to 90...

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keep employees productive and engaged during the pandemic

Sponsored by: Kaiserpermanente Published By: Research Desk Released: Nov 13, 2021

Get the playbook to discover how workplace flexibility, virtual visits, and mental health and amp; wellness programs support your employees’ overall well-being. Ultimately, inspiring productive, mo...

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maintain a safe and flexible workplace during the pandemic

Sponsored by: Kaiser Permanente Published By: Research Desk Released: Nov 13, 2021

As the pandemic continues to surprise us, it’s important to ensure you’re doing all you can to support the health and safety of your workforce — whether they’re working remotely, on-site, or b...

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the essential guide to hr compliance in new zealand

Sponsored by: Employment Hero Published By: Research Desk Released: Oct 14, 2021

People often overlook the role HR plays in keeping a business on the right side of employment law. HR compliance is a major pain point in New Zealand businesses today. New Zealand’s employmen...

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learn how the right partner and hcm solution can deliver value to your organization and yo...

Sponsored by: Ceridian Published By: Research Desk Released: Oct 07, 2021

Your HCM strategy starts with a trusted partner and an innovative HCM solution. The right HCM solution will drive value for your business both today and tomorrow. New solutions that help your organiza...

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